Exchange system manager and IE7
So, i’ve been experiencing the following error with exchange system manager
The operation completed successfully.
Facility: Win32
ID no: c0070000
Exchange System Manager
The error’s thrown when trying to expand the ‘Public Folders’ node in exchange system manager. Clicking ‘ok’ gets rid of the error and everything seems good and well until you restart ESM, where the same thing happens again.
Details for the server in question are
- Windows Server 2003 Enterprise SP1
- Microsoft Exchange Server 2003 SP2
- a recently installed Internet Explorer 7
Microsoft puts it down to the following:
a conflict between a newer version of the Psapi.dll file that Internet Explorer 7 uses and the older version that Exchange System Manager uses
Here’s the fix from Microsoft (knowledgebase link at the bottom):
1. Stop all Exchange and Internet Information Services (IIS) services.
a. Open the Services snap-in.
b. Stop the Microsoft Exchange System Attendant service.Important Note the list of dependent services that will be stopped. For example, the list of dependent services may resemble the following:
• Microsoft Exchange Information Store
• Microsoft Exchange MTA Stacksc. Stop the IIS Admin Service.
Important Note the list of dependent services that will be stopped. For example, the list of dependent services may resemble the following:
• World Wide Web Publishing Service
• Simple Mail Transfer Protocol (SMTP)
• HTTP SSL
• AntigenIMC2. Rename the Psapi.dll file. To do this, follow these steps:
a. Navigate to:
Drive_Letter:\Program Files\Exchsrvr\bin
b. Change the name of the Psapi.dll file to Psapi.dll.old.3. Restart the Exchange services and the IIS services. This includes the dependent services that were stopped.
Further details can be found here:
